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Warranty & service
Support for as long as you wear it. The formal terms are in our Warranty Policy.
- Warranty period
- [CONFIRM BEFORE LAUNCH: WARRANTY PERIOD] from delivery
- Covers
- [CONFIRM BEFORE LAUNCH: WHAT THE WARRANTY COVERS]
- Does not cover
- [CONFIRM BEFORE LAUNCH: WARRANTY EXCLUSIONS]
- You'll need
- Your order number or invoice
- 01
Tell us
Contact us with your order number, a description of the issue and, if possible, photos or a short video.
- 02
Assessment
We review the details and, if needed, arrange for the watch to be sent to us. We will explain how shipping is handled before you send anything.
- 03
Repair or replace
If the issue is covered, we repair or replace the watch as set out in the warranty policy.
- 04
Back to you
We return the watch and confirm what was done.